--- Heather Knight, in "These Employees Like Their A.I. Boss. Its Shop Is Kind of a Disaster." New York Times, Aug 2026
Excerpt
A terrible boss is the stuff of both sitcoms and nightmares, and you don’t get to pick your own. But what if the boss was replaced by A.I.?
The first four months of operations at Andon Market, a San Francisco shop billed as the world’s first retail boutique run by A.I., have provided some answers. In short, having an A.I. boss can be like working for a teddy bear with amnesia.
New research from Andon Labs, the company behind the boutique that studies how A.I. agents run real-world endeavors, shows bot bosses can be exceptionally kind and accommodating, such as repeatedly brushing off lateness. But they can also be incredibly forgetful and unbothered by the whole point of the operation: making money.
