these algorithms ... show up when there's a really difficult conversation that people want to avoid

--- Cathy O’Neil, author of the book Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy, on the 99 Percent Invisible podcast episode 274, "The Age of the Algorithm", at timecode 10:50

Excerpt:

I feel like, just by observation, that these algorithms, they don't show up randomly. They show up when there's a really difficult conversation that people want to avoid.