Framing excerpt:
In the library conundrum [taken from Herbert Simon, Administrative Behavior (New York: Macmillan, 2nd ed. 1947), pp. 186-87] that opens this chapter, we saw that efficiency is a political claim, a way of portraying a situation that makes some people or things look more important than others. In the face of many different but equally plausible meanings of efficiency, we should doubt the very possibility of proving that one kind of social system leads to “the greatest good given our collective resources.”
